Social Security Disability Attorney, Kathleen M Flynn, LLC - Kathleen M Flynn LLC Social Security Disability Lawyers, SSI, SSDI, Disabled Widow’s Benefits, Child Insurance Benefits and Disabled Adult Child Benefits.
Country: 173.205.126.148, North America, US
City: -97.822 , United States
First off this unit arrived with what I would consider to be less than desired protection in the way of packaging and shipping carton. Still the unit was not damaged in any away and all function seems to be unaffected. So far all I have been able to do is test this item for performance as I will be mostly using this in the summer and fall for travel. The batteries work as well as expected and the charger was able to charge the included batteries in every way I tested including charging from USB from a wall adapter (not included) and from the computer. I also tested the charging function with the solar panel on a rare sunny day in January in WV when I was at work and I was surprised to see how well the panel worked. I was even able to charge my iPhone 5 direct from the solar panel but mostly tested with the battery pack inline between the solar panel and the phone. I like this new design better for the structure of the net style storage compartment behind the panel shielding the device you are charging directly from the sun. My only complaint and the reason for 4 stars instead of 5 is that the panel does have a unpleasant odor out of the box though I hope that will dissipate over time.
I bought this directly from Acronis with great expectations. I liked their cloud solution and wanted to take advantage of it. Once I got it installed, I performed a small backup just to try it out. It all seemed to work fine. I rebooted my machine and launch the application. It didn't start up. Instead, it informed me that a driver file was missing and that I needed to reinstall the product. I reinstalled it and launched it again. Once I rebooted the machine, however, the app would not launch--exact same issue. This is a new Windows 8.1 x64 machine. I tried their online support but found the chat sessions very slow. If an application doesn't work when I install it, I don't want to spend the time to debug it. Acronis has a 30-day money back guarantee. When I informed Acronis that I wanted to return the product for a refund, they were very pleasant and refunded my money without an issue. For that reason, I give them 2 stars instead of 1.